Goma Serena Hotel
-1.6585, 29.22046
Located a 10-minute drive from Taxi Rank, the 5-star Goma Serena Hotel offers a wellness area and a spa lounge, including a treatment room, a Jacuzzi, and sauna facilities. Featuring 107 rooms with views of the lake, the hotel is a 10-minute drive from Lake Kivu.
Location
Virunga Booking Office is a 10-minute drive from this property in Goma.
Rooms
The rooms at the hotel have a flat-screen TV with satellite channels, along with a mini fridge bar and tea/coffee making equipment for your convenience. They come equipped with a microwave and an electric kettle.
Eat & Drink
Goma Serena Hotel offers on-site breakfast in the restaurant. The accommodation invites guests to have a drink at a terrace bar. The bar area includes a lounge.
Leisure & Business
This Goma hotel boasts an outdoor swimming pool as well as fitness classes, a terrace, and a shared lounge. Keeping fit at the Serena Goma is convenient thanks to a fitness suite that offers fitness classes.
Rooms and availability
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Max:2 persons
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Bed options:1 Double bed
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Lake view
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Shower
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Bathtub
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Max:5 persons
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Bed options:2 Single beds
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Lake view
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Shower
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Bathtub
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Max:2 persons
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Lake view
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Shower
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Bathtub
Essential information about Goma Serena Hotel
| 💵 Lowest room price | 236 £ |
| 📏 Distance to centre | 100 m |
| 🗺️ Location rating | 8.0 |
Location
- City landmarks
- Nearby
- Hotels nearby
Reviews of Goma Serena Hotel
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missingWrote a review on Jul 08
Excellent service, professional staff, courteous, helpful, front desk staff Yves.
Couldn’t fault.
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missingWrote a review on May 05
The front desk and housekeeping staff were very professional, helpful, and courteous. They made our romantic escape very pleasant. The facilities including the pool, spa, gym, and breakfast were also very nice. the hotel had a great location and offered us a perfect escape from the hustle and bustle of the city.
The hotel was a little expensive and it was the only negative aspect of our stay. However, considering the service and the facilities provided, the price was justifiable.
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missingWrote a review on Apr 27
We had a fantastic stay at this hotel. The facilities including pool, gym, and spa were excellent. The breakfast spread was delicious. The hotel staff, from front desk to housekeeping, were very professional, helpful, and courteous. They even helped organize our trip to the nearby volcano. This hotel is nicely located in the heart of the city.
Everything was fantastic.
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missingWrote a review on Apr 26
The hotel's location was convenient for visiting the nearby volcano, and the staff did a good job of organizing trips. the facilities, including the pool, spa, and gym, were nice, and the breakfast was good. Our room had a nice view, and the bathroom was clean and well-maintained.
The price was a bit high for what was offered.
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missingWrote a review on Apr 22
The hotel staff provided excellent service during my business trip. They were very professional, courteous, and helpful, especially Yves and Tinah, who helped organize my trip. the facilities provided such as the pool, spa, and gym were great, and the breakfast was delicious. One great advantage was the hotel's prime location, which made it easy to move around.
The hotel was a little pricier compared to others in the area. the cost was a significant setback, and it may not be a suitable option for travelers on a budget.
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missingWrote a review on Feb 03
The service at this hotel was absolutely impeccable. From the moment we arrived, we were treated like royalty. the staff was courteous, professional, and always willing to help. the luxurious amenities, such as the spa and outdoor swimming pool, were definitely a highlight. the room was beautifully designed and had all the exclusive facilities one could wish for. the restaurant had a diverse menu with something for everyone, and the bar area was perfect for a relaxing drink.
The only minor issue we had was with the slightly higher price of the hotel. we found it to be worth every penny for the exceptional service and exclusive amenities offered.
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